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Going where the people are
It’s been an exciting week, from Digital Britain (now commentable) to Directgov’s SchoolClosures.org.uk prototype, UKGovWeb Barcamp to the PoI Taskforce Report. But right now, I’m personally the most...
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A window on the wormery
Once upon a time, I managed a team who were struggling to crack a tough problem. They needed to improve the dreadful user experience of a major online transaction, but the ‘owners’ of the transaction –...
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Towards a Global Experience Language for the Single Domain
As someone on the fringes of the Single Domain project (AKA Alphagov), conversations in recent months have often turned to the ‘global experience language’ in development, as in: “well, X will need to...
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